Executive Support Officer
Citizens Advice North Staffordshire is looking to recruit a new Executive Support Officer. This is an exciting opportunity to join an established and nationally respected charity at a time of genuine transformation, following our recent move to a modern, bright new office space, inspired by our Senior Management Team and CEO.
As Executive Support Officer, you will assist the CEO and Senior Management Team:
- With strategic developments in the delivery of advice and advice services
- Developing new services designed to support hard-to-reach client groups
- Uphold relevant quality standards and help to achieve our Corporate Plan objectives
Reporting to the Finance and Compliance Manager, the Executive Support Officer will be responsible for the effective management of the CEO’s schedule ensuring all priorities are met. Ideally, you will have experience of providing executive-level support, have strong interpersonal skills and be comfortable speaking to partner representatives.
To Apply
Please forward your CV and cover letter to hr@canscharity.org.uk
Job Type
· Full time, permanent
Hours
· 37.5 per week, Monday – Friday 9:00 to 17:30
Salary
· £30,709
Benefits
· 25 days annual leave plus bank holidays
· Birthday leave, after 3 months service
· Flexible working arrangements
· Pension salary sacrifice scheme
· Health & Wellbeing programme
· Employer funded cash Health plan
· Employee discounts through Perkbox
· Employee Assistance Programme
Bid Manager (12 months Fixed Term)
Citizens Advice North Staffordshire offers an exciting opportunity for an experienced Bid Writer to join a well-established local charity that makes a real difference across the communities of North Staffordshire. We are an independent local charity and a member of the Citizens Advice national network.
The successful candidate will develop persuasive, compelling, compliant tender responses to support income generation for our charity. You will be responsible for proactively generating income by identifying new funding opportunities, building relationships and networking with key stakeholders and creative partnerships.
Please note this is a fixed term 12 month contract.
To Apply
Please forward your CV and cover letter to hr@canscharity.org.uk
Job Type
· Full time, 12 month fixed term
Hours
· 37.5 per week, Monday – Friday
Salary
· £33,478
Benefits
· 25 days annual leave plus bank holidays
· Birthday leave, after 3 months service
· Flexible working arrangements
· Pension salary sacrifice scheme
· Health & Wellbeing programme
· Employer funded cash Health plan
· Employee discounts through Perkbox
· Employee Assistance Programme
Community Volunteer (Leek Based)
We are looking to recruit volunteers to work within our Leek offices.
What will you do?
● Complete an introduction to Citizens Advice and training for your role
● Talk to clients over the phone, face to face, or online to explore what problems they need support with
● Find information about the clients’ problems and help them to understand their options
● Support clients to take action to resolve their problems. This might include drafting or writing letters, making phone calls, or referring the client to another organisation
● Write a summary of the clients’ problems and what action you’ve taken
● Look out for problems’ that are common, or are unfair, and write a short report about the problem or a letter to an elected official like an MP, AM or local councillor
Ideally we ask for 8 hours per week, which can be over one day or spread over two days, for at least 12 months.
We can be flexible so please talk to us.
Job Type
Volunteer
Hours
Monday, Tuesday, Thursday
For further information please contact volunteerenquires@canscharity.org.uk
