Community Volunteer (Leek Based)
We are looking to recruit volunteers to work within our Leek offices.
What will you do?
● Complete an introduction to Citizens Advice and training for your role
● Talk to clients over the phone, face to face, or online to explore what problems they need support with
● Find information about the clients’ problems and help them to understand their options
● Support clients to take action to resolve their problems. This might include drafting or writing letters, making phone calls, or referring the client to another organisation
● Write a summary of the clients’ problems and what action you’ve taken
● Look out for problems’ that are common, or are unfair, and write a short report about the problem or a letter to an elected official like an MP, AM or local councillor
Ideally we ask for 8 hours per week, which can be over one day or spread over two days, for at least 12 months.
We can be flexible so please talk to us.
Job Type
Volunteer
Hours
Monday, Tuesday, Thursday
For further information please contact volunteerenquires@canscharity.org.uk
