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Join us and help make sure everyone has access to the support they need.
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We welcome volunteers. Volunteering opportunities are available across our service.
Dedicated to helping people navigate life’s challenges with confidence. For decades, we’ve been a trusted source of free, independent, and confidential advice—supporting millions with issues ranging from debt and housing to employment and legal rights.
Need Support or Guidance?
Whether you’re facing legal issues, financial worries, housing concerns, or anything in between — we’re here to help.
"Since using your service, I have felt so much better in myself … I didn’t know where else to go, now my issue is totally resolved. It’s like a weight has been lifted from my shoulders.”
Service User
The guy I spoke to was called Chris he was very thorough and listened to my problems with empathy, he gave me some information immediately but said he would check out some further advice and call me back, he rang me back within the hour and took the time to convey the information and explained things very well.
Thank you.
Telephone User
"I am very happy with the outcome I have managed to get from the trader and wanted to thank all involved."
Consumer User
"It's really wonderful you have someone to turn to, as I wouldn't pursue things without Citizens Advice help. Everything is difficult to do these days (forms/paperwork, especially). It is great to be seen by a friendly face and receive the help and information I need."
Service User
"I found the whole process of seeking advice to be simple and stress-free. The staff were pleasant and informative."