CASNS Impact in 2023-24
During 2023/24 we continued to provide help to over 27,000 residents across North Staffordshire, including debt advice, money management, consumer advice, housing advice and benefits advice, as well as supporting refugee, asylum seekers and victims of crime, delivering £15.5m in savings to central and local government in the process (that represents a return of £4.89 for every £1.00 invested in our service).
Some key figures around our impact:
- 27,177 unique individuals advised by our local services.
- 93,332 brand new advice issues were advised on.
- £110,866,703 worth of Debt was reported to our debt advisers.
- 48,347 Victims of Crime received advice and information.
- 639 received in depth support from Victim Care Coordinators.
- £25,500,314 worth of financial gains secured for clients including.
- £17,381,474 of written off debt.
- 2,367 people received advice and support to develop money management skills or energy advice.
- 1,617 people received housing advice, including being represented at county court hearings.
- 7,932 people were advised on welfare benefits including 2,893 on Universal Credit
Download our full CASNS Annual Impact Report 2023-24 below:
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Our People
Our staff and trustees are the heart of our organisation, bringing expertise, passion, and commitment to every challenge we face. Together, they guide and support our mission to provide trusted advice and make a real difference in people’s lives.
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